Phonerental is a leader company in the rental market for GSM and satellite rentals. Providing rental services to be used in Argentina with national coverage.
For your travels, Phonerental has GSM coverage in America, Asia, Africa and Oceania.
Therefore, we provide a complete service in telecommunications, where providing customer service presents our biggest challenge, providing with the best coverage in rentals for satellite phones in Argentina, as well as the best service for rentals in GSM phones, rental of Movicom, Personal and Unifon phones all over Argentina.
INTERNATIONAL
ROAMING COVERAGE
1.
Do
the phones provided by Phonerental
work outside of Argentina?
The cell phones provided by our
company work with GSM technology
in 900/1800 Hz bands, covering
the Americas, Europe, Asia, Africa,
Australia and Pacific Islands
(see GSM coverage per country).
PHONE
PICKUP AND RETURNS
1.
Where
can I receive a GSM mobile phone? The
phones are delivered before your
departure, we can deliver at Ezeiza
International Airport, Aeroparque
airport, at the client's residence,
hotel, or whereever the client
so requests. Deliveries in Capital
Federal and Cordoba Capital are
free of charge!
2.
How
long does the delivery of a GSM
phone takes? Once
confirmed the reserve, the delivery
is immediate. If you so desire,
we can deliver days prior to departure
where the client indicates us.
In the same manner, our reserve
central can assign you a week
in advance your reserved phone
numbers.
3.
How
do I return my GSM phone? Once
you get back to Buenos Aires,
call for pickup our call center
24/7 at ++(5411)4311-2933. At
the time of delivery of the equipment,
will be noted on the contract,
a return date for it.
GSM
PHONE RENTALS
1.
How
do I obtain my GSM phone? Simply
by calling our call center 24/7
at +(5411) 4311-2933. You can
also send us an email and we'll
give further details about our
service, at info@phonerental.com.ar
Delivery is almost immediate.
2.
What
are the acceptable means of payment? Services
can be paid by local check, cash
or credit card.
3.
Do
you accept company accounts? We
have implemented a system for
company accounts that allows payments
by wire transfer, cash or credit
card.
4.
Are
there any special prices for multiple
rentals? Phonerental
usually gives a discount when
you require several cellular phones.
Please asks us about it at info@phonerental.com.
5.
How
do I end my contract? On
the contract you can stablish
a return date. In case of the
need to extend or shorten the
length of time, let us know as
soon as possible and we'll make
the necessary adjustments.
6.
How
is the invoicing of the service
handled? At
the end of your contract, you
will receive the corresponding
invoice, with a detailed report
of all your calls made and all
the charges for your calls. This
will allow you to control the
charges being made. You will receive
your invoice the first week of
the following month after you
return your GMS cell phone.
YOUR
GMS CELLULAR PHONE OPERATION
1.
Will
the phone be ready to be used
when I get it? Our
phones are delivered with all
the accessories, batteries and
activated to let you use them
as soon as you get them.
2.
If
I move thorough different countries
on my trip, does my cellphone
number change? Not
at all, once you rent your GMS
cellphone, Phonerental will give
you a fixed for your whole trip,
independently of the countries
you visit. Your contacts will
always reach you at the same number.
3.
Will
I be able to operate my cellphone? Our
phones are delivered with instructions
manuals, wich will allow you to
make and receive calls from and
to anywhere in the world. Remember
that all our equipment is geared
towars ease of use!
4.
Is
it possible to transfer data through
my phone? If
you are planning on transfering
data through palmtops, laptops,
email devices, etc, let us know
in advance to supply you with
the correct accessories.
5.
Do
you provide international tech
support? Indeed,
our assistance department will
provide you technical support
anytime anywhere you might be.
You have at your service our call
center 24/7 +(5411)4311-2933
6.
Do
I need special codes or PINs to
make or receive calls? No,
our equipments use the services
of the most important telecommunications
providers in the world, providing
you with clear communications,
service availability and direct
access to the phone numbers to
call.
7.
Will
my phone have voicemail available? Yes,
your phone will have voicemail
activated free of charge. You
only pay for the time you spend
retrieving your messages.